If your testimonials are showing up with strange formatting on your website, it's likely to be a CSS issue:

The text looks strange

Endorsal widgets automatically inherit styles from your website. However, in certain situations and with some website builders, default styles may be missing. To ensure that Endorsal widgets share the same fonts, add CSS similar to the following to your template:

body, h1, h2, h3, h4, h5, h6, p, li, ul, a, span {
   font-family: 'Your Chosen Font', sans-serif;
}

I have another issue with formatting

Please get in touch and we'll take a look at your setup.